Professional Services overview
Organizations expect to solve business challenges and not just implement feature-rich technology. They need a great user experience, that is available all the time, performs well and secures information.
The OpenText™ Professional Services team leverages more than 25 years of experience delivering customer solutions that meet those expectations with certified OpenText consultants providing the highest possible level of Information Management services.
Professional Services Benefits
One team accountability
Get one team with unparalleled access to OpenText Support and Product Engineering colleagues and shared, mutual accountability to customer success and satisfaction.
Market leading domain expertise
Leverage expertise on a wide range of business and industry processes delivering solutions based on OpenText products & services and extending solutions to implement supportable custom functionality and integrations.
Maximize user adoption to achieve ROI
Build awareness, momentum and increase user adoption with experts that advise, educate and support customer teams throughout all stages of projects.
Flexible engagement model
Take advantage of the largest global team of OpenText product-certified specialists, averaging more than 10 years of experience, mobilized to the preferred engagement model, whether in-region or remote resourcing.
Innovative problem solving
Ensure forward-looking, problem solving with Information Management services best practices, supported by collaborative and direct access to OpenText Product Engineers.
Full system management
Meet well-defined Service Level Agreements with a team that has managed more than 2,000 OpenText systems for customers, on-premises, in the cloud or hybrid scenarios.
Broad and versatile training
Choose from virtual or classroom instructor-led training, workshops and on-demand learning options to get training and certifications that optimize technology investments.
OpenText Professional Services incorporate best practices and accelerate time to value with flexible customer solutions tailored to individual project requirements and broader business initiatives.
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