OpenText Documentum xCP
Automate information intensive business processes with a case management framework
What is case management?
Today's content services platforms help organizations manage vast quantities of information and address increasingly complex regulatory requirements. Case management solutions further consolidate the most relevant information, present it in the right context and provide tools that automate or facilitate making quick, informed decisions.
OpenText Documentum xCP overview
OpenText™ Documentum™ xCP offers a case management framework on which to build case management applications. Access the advanced capabilities of OpenText™ Documentum™, to automate complex, information-intensive business processes and drive better business decisions.
The low-code, composition-focused, development environment simplifies the process of combining information to create dynamic case management solutions to address complex business challenges. Improve productivity, provide exceptional customer service and quickly adapt to changing processes and priorities by automating business processes with case management.
What’s new in Documentum xCP
Get a head start on application development
Predictive decision making
OpenText Documentum xCP case management features
OpenText™ Documentum™ xCP Designer integrates process design, user-experience composition, dynamic report creation, information modelling and comprehensive data services into a single, easy-to-use environment.
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Pre-built case management application
Offers a head-start on application development using the pre-built xCP Process Manager. Maps a variety of use cases to the application to cut development times and costs.
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Graphical, "drag-and-drop," process and user interface design
Supports composition instead of writing custom code, accelerating development and deployment of solutions. Contains a full library of prebuilt user interface widgets, business-process activity templates and data services.
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Predictive decision making
Uses content analytics and machine learning to drive better business outcomes by reporting on information or processes anywhere within the solution. Extracts context from information by leveraging built-in taxonomies. Detects patterns in information with metadata and full-text search.
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Case collaboration
Fosters collaboration with support for information, sharing or delegating tasks, collaborative content creation and review and multiparty discussion requests.
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Data services
Reduces the cost of coding and maintaining connections with external systems by leveraging standards-based messaging within a business process to enable data exchange with and triggering actions in other business systems. No custom code required.
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Inline document viewing and markup
Zooms, prints, rotates and searches content with an included web-based, zero-footprint viewer. Adds, deletes, reorders and extracts document pages. Supports third-party viewers with included pluggable document viewer framework.
Customer success stories
The system's ease of use and the level of automation means the County will expend less human capital on the mundane process of the appeal and more human capital on the actual analysis and customer service of the appeal.
OpenText Documentum xCP benefits
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Work smarter and faster
Automate decision-oriented and exception-based business processes, streamline processes that draw information from multiple sources and put all relevant information in context.
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Streamline key business processes
Simplify and speed processes, improve customer service, ensure regulatory compliance and boost productivity by streamlining a wide range of business processes to bring new efficiency and accuracy to core processes.
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Create solutions 50 percent faster
Create and deploy solutions faster and collaborate with business users to deliver solutions that meet their exact needs today and that evolve seamlessly for the future.
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Gain intelligence with analytics
Use enhanced reporting capabilities to embed visual charts and dashboards anywhere within the solution. Detect patterns, search throughout solutions and gain new business insights. Incorporate the power of machine learning into day to day decisions.
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Trusted, secure environment
Leverage object level security, permissions, authentication, authorization and auditing. Get strong levels of encryption, including compliance with FIPS and default 128-bit AES level encryption.
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Enterprise scalability
Maximize IT resource efficiency without accessibility limits. Scale to meet the most strenuous requirements while ensuring constant enforcement of governance policies, regardless of location.
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Deploy in the cloud
Run anywhere with cloud-native technologies that vastly simplify deployments.
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Be ready for the future
Evolve faster than ever to improve the quality of key decisions and outcomes and deliver significant value and cost savings.
Contact us to learn more
Resources
Customer profiles
- County of Los Angeles Department of Human Resources
- Department of Human Services
- Bibliotheca Alexandrina