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OpenText XM Fax Digital fax solution

Save time and money with a powerful fax solution

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OpenText XM Fax overview

See how to reduce costs, streamline workflows and ease compliance

OpenText™ XM Fax™, a digital fax solution, delivers the features and functionality to keep business flowing with reliable, secure and efficient communications and easy administration. An enterprise-grade solution, XM Fax allows employees to easily fax from workstations, email, business applications, mobile devices and multi-function printers (MFPs), integrating with and streamlining workflows across organizations.



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OpenText XM Fax features

  • Same UX between deployments

    Leverages the same user experience and functionality between on-premises, hybrid or cloud so organizations can migrate to the cloud later without retraining end users and administrators.

  • Certified connectors and APIs

    Integrates with workflows using connectors, APIs, and apps for MFPs (Xerox, Toshiba, HP, Sharp, Ricoh, Lexmark, eCopy Sharescan), EMR/EHRs (Epic, Allscripts, NextGen), Exchange/Office 365 and more.

  • High availability

    Adapts to spikes in demand and leverages built-in high availability and disaster recovery, assuring that XM Fax is always there when needed.

  • Flexible payment options

    Offers choice of software licensing, monthly subscription or flexible prepaid credits system to select the model that fits the needs of the organization.

  • Audit-ready tracking and reporting

    Provides administrators with full, centralized audit trails of all fax transmissions for compliance and audit readiness and delivers notifications of transmission status direct to email.

  • Simple desktop and mobile faxing

    Enables fax from workstations via email, web client or driver, from mobile devices via iOS and Android apps. Delivers inbound faxes directly to an email inbox or XM Fax account for convenience and security.

OpenText XM Fax benefits

  • Integrate across the organization

    Integrate quickly and easily with email, MFPs, mobile devices, desktop and back-end applications (including leading EMR/EHR solutions).

  • Increase productivity and efficiency

    Deploy an easy to implement, manage and use solution. Allow staff to fax without leaving their desks or in the field using mobile devices.

  • Reduce costs

    Discards analog phone lines, MFP fax boards and traditional fax machines, while reducing the use of expensive consumables.

  • Increase security and compliance

    Keep content secure and reduce compliance risks with a variety of regulations, including HIPAA, GDPR, FERPA and SOX.


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