Al Ahli Bank of Kuwait
Al Ahli Bank of Kuwait transforms customer documentation handling with OpenText
Bank saves time, increases collaboration and improves customer service with OpenText Content Suite
Challenge
- Slow decision-making due to reliance on paper-based workflow processes
- Improve visibility
- Enhance the customer experience
Product(s)
Value
- Reduced customer documentation processing time from days to hours or minutes
- Improved overall customer service with better document handling and process automation
- Eliminated document loss
- Enhanced collaboration between bank branches and back-office functions
About Al Ahli Bank of Kuwait
Since it was founded in 1967, Al Ahli Bank of Kuwait (ABK) has become one of the leading Kuwaiti banks, with a total of 74 branches in Kuwait, Egypt and the UAE, providing a wide range of banking services and products for both retail and corporate customers.