Digitaliseringen förändrar allt . Den har sänkt hela branscher, fördrivit marknadsledare och infört nya affärsmodeller. I sin senaste bok utforskar Mark Barrenechea den otroliga potentialen som finns i digitaliseringen.
Putting marketing messages on our invoices and removing inserts has enabled us to lower our distribution cost by 30%.Read More
Today our customers receive their invoices quickly and securely with clear, correct information. Classic paper invoices presented a dilemma in that the delivery often arrived before the invoice, sometimes creating unnecessarily complicated situations. E-invoices can be accessed by any authorized person at any time and allows us to greatly reduce the amount of paper we use, thus increasing our savings.Read More
With the help of Powel and OpenText Cordys, we get a hub for our existing systems that can monitor all aspects of our grid processes. We can provide better service to our customers and avoid having information bottlenecks somewhere within our processes.Read More
We have not calculated how much we have actually increased our revenue coming from campaigns, but with a 20 percent response, that clearly turns into cash.Read More
Along with the revitalized and additional robust processes, the new Service Desk for Telenor has been deployed and is accessible globally. Subsequently, every shared Service Center now has a common support apparatus with integration running across underlying business systems.Read More